At Travelcab we use cookies and similar technologies on our website to improve your browsing experience, analyze traffic, and personalize the content and ads you see. This page explains what cookies we use, why we use them, and how you can control them.
2. Types of cookies we use
2.1 Strictly necessary cookies
These cookies are essential for the website to function properly. Without them, features such as the booking form, security, and navigation between pages would not work. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| i18n_locale | Stores the user's preferred language (English or Spanish). | Session |
| tc_session | Maintains the security session during the booking process. | Session |
| tc_booking_state | Preserves booking form data between wizard steps. | Session |
2.2 Performance and analytics cookies
These cookies help us understand how visitors interact with our website, which pages are visited most, and where users come from. This information is aggregated and anonymous, and we use it to improve the site's performance and content.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and tracks sessions. | 2 years |
| _ga_* | Google Analytics | Stores session state for Google Analytics 4. | 2 years |
| _gid | Google Analytics | Distinguishes users for the current day. | 24 hours |
2.3 Functional cookies
These cookies allow the website to remember choices you have made to provide enhanced functionality and personalization. For example, they remember which language you selected or your last search location so you don't have to re-enter it.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| NID | Google Maps | Stores user preferences when viewing Google Maps. | 6 months |
| tc_last_district | Travelcab | Remembers the last district selected to speed up the booking. | 30 days |
2.4 Marketing and advertising cookies
These cookies are used to show you relevant Travelcab ads on other websites and social networks. They also help us measure the effectiveness of our advertising campaigns. They are set by third-party partners such as Google, Meta (Facebook/Instagram), and TikTok.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Identifies browsers for remarketing purposes. | 3 months |
| _fbc | Meta (Facebook) | Stores the click identifier from Facebook ads. | 2 years |
| tt_webid | TikTok | Tracks conversions and ad effectiveness on TikTok. | 13 months |
| IDE | Google Ads | Used by Google DoubleClick to show personalized ads. | 13 months |
3. Third-party cookies
Some features on our website are provided by third parties who may also set cookies on your device. These providers have their own privacy and cookie policies, over which Travelcab has no control:
- Google Analytics & Google Maps — used for traffic analysis and to display maps during the booking process. See Google's Privacy Policy.
- Meta Pixel (Facebook / Instagram) — allows us to measure conversions and show relevant ads to people who have visited our website. See Meta's Privacy Policy.
- TikTok Pixel — tracks events on our website to measure the effectiveness of TikTok ad campaigns. See TikTok's Privacy Policy.
- WhatsApp (Meta) — used for customer support. Clicking our WhatsApp button may set Meta-related cookies. See WhatsApp's Privacy Policy.
4. How to manage cookies
You can configure, block, or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of the website. Below are links to manage cookies in the most common browsers:
For questions about our cookie use, you can contact us at travelsafe@travelcab.net.
5. Updates to this policy
We may update this cookie policy from time to time as our services evolve or regulations change. Any significant changes will be reflected on this page with an updated date at the top.
We recommend reviewing this page periodically to stay informed about how we use cookies.